Missoula Federal Credit Union

Employment


MFCU Culture

When selecting candidates we take into consideration much more than an individual’s employment history. At MFCU we take pride in the culture of our organization and truly believe that there are some qualities that just can’t be taught. Our organization exists solely to serve our members; therefore, a commitment to provide exceptional service is the principal attribute candidates must possess. In addition to exceptional service, qualified candidates will also enjoy working as a team, have a positive attitude, a passion for learning, and take ownership in their everyday work. We have a diverse workforce, including those who participate in theatre, music/bands, athletic activities, cooking classes, volunteer work, and so much more. Regardless of background or lifestyle, we all find a common ground in the belief of the simple Credit Union Philosophy, “People helping people.”

Training and Education


At Missoula Federal Credit Union, we strive to nurture talent and develop professional individuals. All of our employees have unlimited access to educational materials and ongoing credit union education. Our 11,000 sq. ft. Corporate Training Center provides 3 training rooms, a computer lab, and a mock-teller line, fully equipped with Teller Terminals. Our knowledgeable staff members have developed several internal training programs that are made available to all of our employees; for example, all of our Financial Service Representative-Tellers go through TeTra training where they gain exposure to financial regulations & policies, our financial institution’s programs and software, and gain experience processing daily transactions. Supervisors and employees in other leadership roles have the opportunity to complete Take the Lead, an 18 month leadership development program implemented to focus on interpersonal skills. We believe effective communication is crucial in developing relationships not only with our members, but fellow employees. Social Styles is a course in which employees learn about the social style they most closely associate with. Not only is the employee’s social style determined, but they are also equipped with the skills necessary to effectively communicate with those who may communicate or learn in different ways.

At MFCU, we take pride in our training program and we ensure that all of our employees receive adequate training so that they feel confident in their abilities to recognize member needs and create solutions, and be successful in their careers

Benefits

MFCU offers over 25 additional benefits beyond salary, including but not limited to, paid time off, 401(k) retirement, a wellness/gym reimbursement, and 4 hours of paid volunteer time per calendar year.

Employee Testimony





Ashley Murphy, FSO:
"I have been at MFCU for almost 5 years and have worked in various positions. Being here has helped me grow both professionally and personally through the education and guidance I have received as a staff member. I enjoy working side by side with my coworkers, members and community to make Missoula a successful place to live and work. I have made this my career and look forward to the challenges I face in the future."




Recruitment

We strive to nurture talent by placing our employees in positions in which they will thrive both personally and professionally. Please read the descriptions below and see which available position could be the right fit for you!

There are currently no open positions; however, we always accept applications for the following positions:

Financial Service Representative-Teller

The FSR-Teller positions are part of our frontline staff. First and foremost, these individuals are responsible for providing exceptional service to our members. Additional job duties include: processing daily transactions, maintaining an accurate cash drawer, educating our members and cross-selling products and services, and maintaining composure and a professional image at all times. Strong communication and listening skills are essential, as well as the ability to multi-task and pay extreme attention to detail.

Financial Services Representative-Member Service

The FSR-Member Service positions are also part of our frontline staff. First and foremost, these individuals are responsible for providing exceptional service to our members. Additional job duties include: opening/closing new accounts (savings, checking, Term Share Certificates, IRA, HSA, etc), account maintenance, educating members and cross-selling products and services, and maintaining composure and a professional image at all times. Extensive product and service knowledge makes these employees our chief problem solvers

For information on additional positions not listed on this page, please contact the Human Resources Department at 406-523-3300.

To apply, download and complete an application, and return it to

Human Resource Department
ATTN: Katie Burke
3600 Brooks Street
Missoula, MT 59801

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